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888-DISCSOX (347-2769)
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DiscSox Customer Service

Hours:  M-F  8am-5pm PST

 

Placing Orders: 

  • We accept VISA, MasterCard, American Express and Discover credit cards.
    Visa and Mastercard
  • The safest and easiest way to order is on-line:

 

Safe Technology:

Our server uses secure software technology (SSL) that is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

 

We have no access to your credit card information and it is stored only at the online credit card authorization facility which is highly secure.

There is no way for us to access your credit card information and we do not have local copies of any credit card information either. This ensures your privacy even if our servers would be compromised. That is the reason why we have to ask you for credit card information in case you order over the phone or via e-mail (even if you ordered before).

 

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  • You can also send a check or money order to:

    MMDESIGN  
    216 Jones Road  
    Los Gatos, CA 95030  

    Note: Check must be received before order is shipped.

     

  • Call our toll free number at:

    1-888-DISCSOX  

    (1-888-347-2769)  

    (Leave name, phone number, billing and shipping address and credit card number with expiration date)  

    For international calls please use +1-510-351-1725  

  • Fax your order toll free to:

    1-888-265-5582  

    (Include name, phone number, billing and shipping address and credit card number with expiration date)  

    For international faxes please use +1-510-351-1727  

 

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SHIPPING:  apkcar_s.gif - 9807 Bytes

  1. Your shipping charges will be calculated on line when you place an order. The charges are based on the destination address and the weight of your order.

  2. Within the US we ship via UPS, and you will be able to chose between many different shipping options. MMDESIGN MAKES EVERY ATTEMPT TO SHIP ALL PACKAGES EXCEPT CUSTOM ITEMS WITHIN 2 BUSINESS DAYS.

  3. For international orders, we offer shipping via USPS Express or Priority Mail.
  4. Customers are responsible for paying customs/duties/taxes which vary per country.

 

 

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DAMAGES:

  • Should you receive any products damaged in transit (UPS or USPS) please retain all original packing materials and product. 
  • Because we have a limited amount of time to file a claim with either UPS or USPS, either contact us via email sales@discsox.com or call MMDesign (1-888-347-2769) within 3 days of receiving your package to report the damage, and we will instruct you of the next steps.

 

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ORDERS LOST IN TRANSIT:

  • After tracking a UPS package, you discover it has become lost in transit, please call MMDesign (1-888-347-2769) to report.  After contacting UPS on your behalf, we find that UPS is responsible for the lost package, we will send you a replacement order, and file a claim with UPS.

 

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RETURNS:

  • Click here for details.

Designed by MMDBiz.com
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